Privacy Policy
Last updated: January 1, 2025
Motorotom ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at motorotom.com (the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
1. Information We Collect
Information you provide directly:
- Email address (when creating an account or saving searches)
- Password (stored encrypted — we never see your plaintext password)
- Search queries and vehicle preferences you enter into the Service
- Any messages or feedback you send us
Information collected automatically:
- IP address and general geographic location (city/state level)
- Browser type, operating system, and device type
- Pages visited, time spent, and features used on the Service
- Referring website or search engine
2. How We Use Your Information
- To create and manage your account
- To provide the search and AI advisory features of the Service
- To send you saved search alerts and notifications you have opted into
- To send transactional emails (account confirmation, password reset)
- To improve and personalize the Service
- To process payments for paid subscription plans
- To comply with legal obligations
- To detect and prevent fraud or abuse
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:
- Service providers: We use Supabase (database), Stripe (payments), and Mailchimp (email) as trusted vendors who process data on our behalf under strict confidentiality agreements.
- Legal requirements: If required by law, court order, or government authority.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to affected users.
- With your consent: For any other purpose with your explicit consent.
4. Third-Party Marketplaces
Motorotom provides links to third-party car marketplaces (such as eBay Motors, CarGurus, AutoTrader, and others). When you click these links and visit those sites, you leave Motorotom and are subject to their respective privacy policies. We are not responsible for the privacy practices of third-party sites.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember your search preferences
- Analyze usage patterns to improve the Service
You may disable cookies in your browser settings, but some features of the Service may not function properly without them.
6. Data Security
We implement industry-standard security measures including HTTPS encryption, password hashing (bcrypt), and secure database storage through Supabase. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your account information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at info.motorotom@gmail.com. We will respond within 30 days.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing emails (unsubscribe link in every email)
- Data portability — receive a copy of your data in a portable format
California residents have additional rights under the CCPA. EU/UK residents have additional rights under GDPR. To exercise any of these rights, contact us at info.motorotom@gmail.com.
9. Children's Privacy
The Service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by prominent notice on the Service. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Motorotom
Email: info.motorotom@gmail.com